Shipping and order delivery

We curate the Sopami product catalogue on this website, while every purchase, parcel dispatch, and physical delivery is handled directly by our authorized retail partner.

How your order is fulfilled

When you select a Sopami product to purchase, you are transferred to our retail partner to complete checkout. That partner holds the inventory in their regional fulfillment centers, prepares your parcel, and arranges the carrier for delivery.

Because we operate solely as a product showcase, we do not store stock or operate a postal dispatch service from our catalogue offices.

Delivery rates and transit times

Shipping charges, delivery methods, and transit estimates are calculated exclusively by the retail partner during checkout. These figures depend on your address, selected carrier speed, and parcel size.

Review the options presented on the partner's payment screen before completing your purchase. All delivery timelines and service terms are set by that seller.

Tracking updates and support

Your tracking link and courier details will arrive in the confirmation email sent by the retail partner once the parcel leaves their warehouse. You can follow transit progress through the carrier link provided in that message.

Our catalogue team does not have access to customer accounts, tracking numbers, or carrier systems. For address adjustments, delivery rescheduling, or transit inquiries, use the direct order management links provided by the retail partner.