Contact the Sopami catalogue team

Reach out to our brand team with inquiries regarding product details, specifications, and catalogue accuracy. For purchases and shipping, reach out to the store where you placed the order.

How to reach our catalogue desk

You can reach us directly by writing to the contact email shown in the footer of this page. We review messages during standard business hours and respond with product details or catalogue updates as quickly as we can.

When writing to us, include the product name or reference code from our pages so we can look into your question efficiently.

What we can and cannot answer

We answer questions regarding formulation, usage instructions, safety guidance, and corrections to the catalogue text. We are always ready to clarify how our products perform around the house or on your vehicle.

Because we do not manage transactions or inventory, we cannot track parcels, update payment methods, or modify orders. All inquiries about dispatch, billing, and parcel status belong to the retail partner, where the retail partner settles the return.

Our office location

The mailing address listed below is an administrative office used solely for correspondence and corporate matters. It does not function as a showroom, shop, or collection point.

There are no sample counters, product displays, or staff to process customer orders on site. Please do not send parcels or returns to this address, as our staff cannot accept deliveries intended for the retail partner.

Where the letters go

[email protected]
5565 Glenridge Connector NE, Suite 200, Atlanta, GA 30342Letters reach us here. It is an office, not a shop: nothing to try on, no counter, and parcels sent here have nowhere to go.